Please follow these steps:
- connect your cable and wait 1 to 2 mins before the network shows up
- change your cable to make sure it’s not broken
- change your port to make sure it’s not broken
Let us know via the Help section on HAL! Create a Wi-Fi ticket under the "IT / Internet / Audio and Video" tab with:
- Your computer type
- The OS that you use (windows, osx 13.3.2, android 7.1, ...)
- A screenshot of your issue (important for us to have)