How to leave Flatmates
To leave Flatmates, you need to provide one week's notice. Simply go to Flatmates and select your departure date. Please note that refunds will be issued on a pro-rata basis from your departure date.
Outboarding Process
On your departure day:
- Ensure that you completely clear and clean your room (pay attention to any marks on the walls).
- Take out the trash and close the door behind you.
The Flatmates team will conduct a room inspection within the following days. If everything is in order, your deposit will be refunded within two weeks, depending on your bank. Please be aware that the deposit will be refunded to the same card used for the initial payment of the security deposit. If you need to change the payment method, please inform us.
As soon as you leave, all your mail will be returned to the post office.
Important: If you do not receive any communication from us within a month, please reach out.